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Certificate Programme in Hospitality Management in Riyadh

Duration: 3 Months classroom training (120 hours) + 3 Months paid Internship

Eligibility Criteria

Graduates / Final-Year Students from any discipline
18yrs - 27 yrs

Documents Required

CV, Aadhar Card, Pan Card Academic X, XII & Graduation Certificates as applicable

Introduction to Certificate Programme in Hospitality Management

The Certificate Programme in Hospitality Management is a dynamic and immersive course designed to prepare students for careers in the hotel and broader hospitality industry. This 3-month classroom-based programme offers a solid foundation in hotel operations, guest experience, and departmental coordination across front office, food and beverage, housekeeping, and customer service. The course will develop professional skills, operational knowledge, and a service mindset that aligns with industry standards, ensuring participants are job-ready for frontline and supervisory roles in hotels. A mandatory 3-month internship follows the training, offering real-world experience in live hospitality environments.

Learning Objectives

By the end of the programme, learners will be
able to:

  • Understand core hospitality functions and hotel organizational structures
  • Perform basic operational tasks in front office, housekeeping, and F&B service
  • Deliver service excellence aligned with brand standards
  • Communicate effectively and professionally with guests
  • Maintain health, safety, and hygiene in hospitality settings
  • Build guest relationships that enhance satisfaction and loyalty

Learning Outcomes

Upon successful completion of the course, students will be able to:

  • Describe the key functions and departments in a hotel
  • Handle guest check-in, check-out, and reservation procedures
  • Execute service in food and beverage settings, including basic mise-en-place and service etiquette
  • Maintain cleanliness and standards in housekeeping operations
  • Apply customer service skills and handle complaints or difficult guest situations
  • Adhere to safety, hygiene, and grooming norms required in hospitality

Why Certificate Programme in Hospitality Management?

Designed in collaboration with Taj Hotels and hospitality professionals

Balanced focus on theory and live operational simulations

Mandatory 3-month internship in a hotel setting

Guest sessions from luxury hotel managers and supervisors

High employability through skill-building and placement support

Programme in Hospitality Management Curriculum

Introduction to Hospitality & Guest Experience

Front Office Operations

Food & Beverage Service Techniques

Housekeeping Operations

Customer Service Excellence

Hospitality Communication, Safety & Hygiene

Paid Internship (3 Months – Mandatory Post Course Completion)

The programme includes a 3-month structured paid internship with partner hotels where learners rotate through various departments (Front Office, Housekeeping, F&B) and engage in daily hotel operations. Learners will:

Apply SOPs and service procedures in live settings

Develop a logbook of daily responsibilities

Receive mentorship and supervisor evaluations

Submit a final internship presentation/report

Career Opportunities

Graduates of the programme will be eligible for placement opportunities in various roles within the hospitality sector, including:

Front Office Associate or Guest Service Executive

Guest Relations Executive

Food & Beverage Service Associate

Guest Service Associate

Reservations Executive

Banquet or Events Coordinator

Hospitality Sales Coordinator

Duty Manager (Trainee)

Guest Experience Executive

Frequently Asked Questions

Training covers Front Office, Housekeeping, Food & Beverage Service, and Guest Relations.

Internships are conducted in partner hotels and hospitality establishments.

Graduates may work as Front Office Associates, F&B Executives, Guest Relations Officers, Housekeeping Associates, or Reservations Executives.

Yes. The programme aligns with hotel SOPs and service standards expected in branded and luxury hotel environments.