Home > Programmes > Certificate Programme in Travel & Hospitality Management in Deoghar

Certificate Programme in Travel & Hospitality Management in Deoghar

Duration: 3 Months classroom training (120 hours) + 3 Months paid Internship

Eligibility Criteria

Minimum 12th Pass 18yrs - 27 yrs

Documents Required

CV, Aadhar Card, Pan Card Academic X, XII Certificates as applicable

Introduction to Certificate Programme in Travel & Hospitality Management

The Certificate Programme in Travel & Hospitality Management is a dynamic and industry-oriented course designed to prepare students for careers across the travel, tourism, and hospitality sectors. This 3-month classroom-based programme provides a strong foundation in travel operations, customer service excellence, itinerary planning, reservations, and hospitality coordination. The course develops professional competencies, operational understanding, and a customer-centric mindset aligned with global industry standards, ensuring participants are job-ready for frontline and supervisory roles in travel companies, hotels, airlines, and service organizations.

A mandatory 3-month internship follows the training, providing hands-on exposure in live travel and hospitality environments.

Learning Objectives

By the end of the programme, learners will be able to:

  • Understand the structure and functioning of the travel and hospitality industry
  • Perform operational tasks related to travel reservations, itinerary planning, and customer coordination
  • Apply service excellence principles across travel and hospitality touchpoints
  • Communicate effectively and professionally with clients, vendors, and guests
  • Manage travel documentation processes and basic booking procedures
  • Build customer relationships that enhance satisfaction, repeat business, and brand loyalty

Learning Outcomes

Upon successful completion of the course, students will be able to:

  • Describe the key sectors and stakeholders within the travel and hospitality ecosystem
  • Handle basic reservation procedures, itinerary preparation, and customer queries
  • Assist in coordinating travel arrangements including transport, accommodation, and related services
  • Apply customer service techniques to manage client expectations and resolve service issues
  • Demonstrate professional communication skills in travel and hospitality settings
  • Adhere to operational standards, documentation requirements, and workplace ethics in the industry

Why Certification in Travel & Hospitality Management Programme?

Industry-Relevant Skills

Hands-On Experience

Professional Development

Job-Readiness

Networking Opportunities

Global Perspective

Programme in Travel & Hospitality Management Curriculum

Introduction to Travel and Tourism

Travel Documentation

Business of Hospitality

Sustainable Tourism

Customer Service Excellence

Effective Communication

Business Etiquette & Grooming

Paid Internship (3 Months – Mandatory Post Course Completion)

The programme includes a 3-month structured paid internship with partner travel agencies, tour operators, hotels, and hospitality service providers where learners gain hands-on exposure to travel coordination and guest service operations. Learners will:

Apply travel and hospitality SOPs in live operational settings

Assist in reservations, itinerary planning, and guest service coordination

Develop a logbook of daily responsibilities

Receive mentorship and supervisor evaluations

Submit a final internship presentation/report

Career Opportunities

Graduates of the program will be eligible for placement opportunities in various roles within the travel and hospitality sectors, as follows:

Travel Consultant or Travel Agent

Tour Operator Assistant

Event Coordinator

Housekeeping Associate or Room Attendant

MIS Associate

Customer Relations Executive

Frequently Asked Questions

This programme integrates travel operations (bookings, itineraries, reservations) with hospitality service training.

Travel agencies, tour operators, corporate travel desks, hotels, and hospitality service providers.

Travel Consultant, Reservations Executive, Travel Desk Coordinator, Guest Service Associate, or Corporate Travel Executive.

Yes. Learners are trained in itinerary preparation, reservations handling, and operational coordination.